Excellent customer service, recommend to everybody near that area.
The most pleasant thing about buying a new car is when you have an understanding salesman to help you through the process. Not someone who is pushy or seems insensitive (especially for a female). I had 2 different salesmen on 2 different days and they both made my experience stress free. Sid and Jon were great.
I know the car buying experience can be different for everyone, but I had a really positive experience at West Covina Nissan.. Not just because I was "approved" and drove off with a vehicle after putting $0 down, but more so because of the quality of the customer service I received.. I mean, showing up at 9am, and droving off the lot at 11:30am with a brand new car is very gratifying, but it was much more than just that... The salesman John was very helpful, knowledgeable, and not pushy at all. He had a really cool demeanor. His personality reminded me of the buddies I hang out with... I felt very confident with my car purchase in his hands. The Finance Manager was also a very cool guy. He was very clear and to-the point in regards to the financial logistics of the purchase. Even the people just passing by who were not assisting me were all very nice. It was a pleasant experience for me and my fiance' the whole time. Pretty fast in my opinion.. They created a positive memory that day for us. I look forward to enjoying my purchase, and as long as the car remains reliable, then would 100% recommend this place to my friends and family who are looking towards making a car purchase.. Great Customer Service goes a long way..
We had an outstanding experience when taking our Rogue in for routine maintenance. The staff was friendly, polite and professional. Our car was ready when promised with a nice fresh wash!
Had a great experience. Gary in the service department is the best, found an issue with my vehicle, it was still under warranty, and he arranged for a rental vehicle for me within a matter of minutes. When I got my car back, she was fixed, and nice and sparkly!
Today i bought my Car from the West Covina Nissan, They are having outstanding customer service. I don't have words to express my satisfaction. Today when I came home after they finalized my paper work and they delivered my car I felt they are one of the most amazing and brilliant people on earth. I want to thank Kash Rahimzadeh, Harry Ferikian and Nayla Froussine.
Really appreciated the way your sales team worked to ensure our purchase experience went smoothly
Best place ever. Gev is the man if you need a car ask for him. Me and my girlfriend went in to Nissan thinking we wouldn't be able to get a car and we left with 2 brand new versas that we absolutely love and they also paid of my chrysler that we owed $8000 on. Gev made that all possible great salesman.
Went there for a oil change was in and out under an hour and half . They did a L O F and washed the car in that time staff was very we train to take car of there customers . I have been in the auto industry for over 25 years.just want to say this is one of the best Nissan dealer that i have had my car at.
I bought a Nissan Maxima at West Covina Nissan last month. Emil ( the manager) was great to work with. His entire team made this a pleasant experience for me and my husband!
The process of buying my car was a delight. The sales people were wonderful, considerate of my needs, and worked to get me the best deal possible. My first service was free and I could not have asked for a better experience. The service technician helped me to understand what would be best for my car and when. He thoroughly explained what was done and what were the future needs of my car.